Frequently asked questions

How can we help you?


Your package will be delivered to your home or an alternative address within 1-5 working days after shipment. We deliver on Monday to Saturday, with the exception of public holidays. As soon as we have given your order to a delivery person, you will receive a track & trace code by email.

Shipping costs
Shipping is free


Is an item not quite to your liking? That can happen. You have 14 days from the date of receipt to return your package. To exercise your right to cancel, you must inform us of your decision to cancel by using the online form, or by writing to us:

1. By sending an email to in which you state your name, order number, item (s) and any reason for return.

2. At Calamero, Stationsstraat 78 – 9100 Sint-Niklaas, Belgium

3. By telephone: +31 23 207 8101 

Junes Jamai

Return conditions

The item has not been worn, used or the seal is still intact.
All cards / tags are attached to the product
The article will be returned to us within 14 days of receipt
The article will be delivered to us in good condition